A

MIS Specialist

Amazon

Amazon is the world's largest e-commerce and cloud computing company, headquartered in Seattle. Through AWS, Alexa, Prime, and other divisions, Amazon offers remote positions in software engineering, customer service, operations, data science, and corporate roles. Many US-based remote jobs include transparent salary ranges and comprehensive benefits.

Customer SupportMid Level🇮🇳 IndiaFull Time

Key Details

Work Style
Flexible Hours
Schedule
Standard (40 hrs)
Posted
JAN 7, 2026

Location

Eligibility
🇮🇳 India
HQ Location
US

Company

Name
Amazon
Size
1000+ employees
Industry
E-commerce/Cloud
Website
amazon.com

About This Role

PRO (Payment Risk Operations) is engaged in driving exceptionally complex and fast decision making that drives stopping the bad actors from committing fraud on the Amazon platform. As fraud is evolving so are we and to do that PRO needs to effectively staff itself 24-by-7 for a 365 day operations environment worldwide. The teams support our existing countries, new countries launches, and a multitude of new product offerings on Amazon.

Basic Qualifications

  • PRO MIS Employees of VCC (TG,IN) that have been in the L3 IC role for at least 6 months.
  • Technical Skills: An employee should possess basic SQL and Advanced Excel skills
  • The employee should NOT be on any Coaching or Development plan or being issued any CAG document for behavioral issues in the last 3 months
  • The nomination should be discussed and approved by respective L4/L5 Manager.

Preferred Qualifications

  • - Exposure to business analysis using data mining & any of the analytic tools like Tableau, SQL. SAS, Python, R, Access etc * Good working experience on MS Excel (Advanced), Macros, MS Access and SQL. * Exposure in working with databases and data mining techniques in a business environment * Analytical mind-set and ability to see the big picture and persuade others to see the same. * Detail-oriented and must have an aptitude for solving unstructured problems. * Good written and verbal communication skills * Passion/interest to learn with a creative bent of mind. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
  • Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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