Account Management (IC) Senior Advisor, Specialty Payer Sales - Integrated - Remote

Account Management (IC) Senior Advisor, (Specialty Payer Sales)

Join our team as an Account Management Senior Advisor and play a strategic role in driving client satisfaction, growth, and financial performance. In this role, you will guide client strategy, identify innovative business solutions, and serve as the trusted expert for both clients and internal partners. Your leadership will help shape long‑term success and strengthen our value in the marketplace.

Responsibilities

• Develop and execute strategic plans that support operational excellence, profitability, and account retention.
• Collaborate with Accredo partners to enhance customer and client experience through benefit, service, and relationship strategies.
• Maintain strong market and competitive knowledge; effectively communicate Accredo tools and services in specialty settings.
• Work closely with the Account Executive to drive retention, growth, and satisfaction strategies across products and operations.
• Support renewal activities, including RFP participation, service issue management, performance guarantees, and implementations.
• Build trusted‑advisor relationships with clients by proactively engaging in needs assessments and aligning solutions.
• Maintain deep understanding of Accredo products, services, benefit design, access, and outcomes reporting.
• Stay informed on Accredo operational performance and clearly communicate impacts to clients.
• Lead performance guarantee reporting, including analytics and client‑ready presentations.
• Develop and execute upsell and margin strategies to drive growth in target accounts.
• Apply foundational understanding of underwriting principles, contracting, and LOA processes.
• Leverage internal resources to deliver creative, cost‑balanced solutions that meet client needs.
• Represent Accredo in market events, QBRs, onsite meetings, and executive-level discussions.

Required Qualifications

• 5+ years of experience in healthcare or managed care, with knowledge of product strategy, underwriting, risk, financial analysis, and account management preferred
• Strong communication, negotiation, and influencing skills.
• Strategic mindset with the ability to partner with Account Executives to grow book of business.
• Strong planning and organizational skills with ability to prioritize short‑ and long‑term objectives.
• Demonstrated ability to build strong relationships and lead within a matrixed environment.

Preferred Qualifications

• Bachelor’s degree strongly preferred; advanced degree preferred.
• Experience in specialty pharmacy or PBM account management.
• Experience developing financial and strategic client-facing presentations.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

This role is also anticipated to be eligible to participate in an incentive compensation plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.