Marketing Technology Associate - Costa Rica

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

At Elastic, we have a simple goal: to solve the world's data problems with products that delight and inspire. As the company behind the popular open-source projects — Elasticsearch, Kibana, Logstash, and Beats — we help people around the world do great things with their data. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. The Elastic family unites employees across 40+ countries into one coherent team, while the broader community spans across over 100 countries.

What is the role:

We’re looking for a diligent and tech-savvy Marketing Technology Associate to join our Marketing Technology team. In this role, you’ll help run and integrate our marketing event technology stack—tools like Cvent, SplashThat, Jifflenow, ON24, and Zoom—with core systems including Marketo and Salesforce. You’ll play a key role in ensuring our event marketing platforms are operationally sound, scalable, and well-integrated across the broader marketing and sales ecosystem.

This is a hands-on coordination role ideal for someone who is built for flow, interested in marketing systems, and excited to contribute to a high-impact portfolio of event-related marketing technologies.

You’ll be part of a collaborative and forward-thinking architecture team, working behind the scenes to power impactful global marketing events. You’ll gain exposure to enterprise-level MarTech systems, contribute to scalable integration frameworks, and help improve marketing efficiency across regions and functions.

What You’ll Do:

• Support day-to-day operations and integrations across marketing platforms (e.g., Cvent, Splash, ON24) with core systems like Marketo and Salesforce
• Assist in onboarding new event tools and documenting integration workflows, system dependencies, and field mappings
• Collaborate with cross-functional teams including Marketing Ops, Regional Field Marketing, Corporate Events, Marketing Analytics, and Sales to support event execution and lead flow
• Maintain and optimize operational documentation: playbooks, QA checklists, intake forms, and integration logs
• Monitor lead capture and data sync performance for event campaigns, helping to triage and resolve sync issues
• Assist with platform testing and quality assurance on forms, registration flows, lead flow process and accuracy, and campaign setup

What You’ll Bring:

• 1–3 years of experience in marketing operations, event technology, or a related coordination role
• Proven marketing automation experience (2+ yrs) with Marketo
• Familiarity with marketing platforms such as Marketo, Salesforce, and event tools like Cvent, Splash, ON24, or Zoom
• Strong attention to detail and experience handling structured data and marketing workflows
• Effective communication skills and a collaborative mindset—you’re comfortable coordinating across multiple key players.
• An eagerness to learn and grow in the marketing technology space, with a curiosity about integration and automation

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email <a href="mailto:candidate_accessibility@elastic.co" target="_blank">candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

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