Invoice Review and Audit Lead Analyst - Coverage Review - Evernorth - Remote

As a Lead Analyst, Invoice Review & Audit, you will play a critical role in ensuring financial accuracy, transparency, and trust across our Coverage Review Operations (CRO). You will partner with Global Service Partners (GSPs), Finance, and Procurement teams to strengthen invoice governance, support informed decision-making, and continuously improve how we manage vendor spend. This role is ideal for someone who enjoys detail-driven work while thinking strategically about process improvement and business impact.

Responsibilities

• Ensure invoices from Global Service Partners and third-party suppliers are accurate, compliant, and aligned to contract terms, budgets, and forecasts.
• Perform thorough invoice reviews and audits, identifying trends, variances, and risks that impact financial performance.
• Approve invoices in Ariba to support timely and accurate payment processing.
• Partner with Finance, Procurement, and Accounts Payable teams to resolve discrepancies and improve end-to-end invoice processes.
• Provide clear and consistent updates to business leaders on invoice status, open issues, and payment timelines.
• Maintain detailed audit documentation to ensure traceability, governance, and readiness for review.
• Manage and maintain CRO Term Sheets by validating funding accuracy and ensuring alignment throughout the life of GSP contracts.
• Analyze invoice data to support governance reporting, budget visibility, and operational decision-making.
• Lead and implement best practices that improve invoice review efficiency, accuracy, and stakeholder experience.
• Support CRO initiatives and projects by coordinating with internal teams and scheduling ad hoc meetings with GSPs as needed.

Qualifications

Required

• High School Diploma or G.E.D.
• 2+ years of experience in invoice review, auditing, accounts payable, or a related financial operations role.
• Proficiency with Microsoft Office tools, including Word, PowerPoint and intermediate to advanced Excel skills, including data analysis and reporting.
• Strong analytical and problem-solving skills with a high level of attention to detail.
• Ability to track issues, follow up effectively, and manage multiple priorities independently.
• Clear and professional written and verbal communication skills.

Preferred

• Bachelor’s degree in business, finance, accounting, or a related field.
• Experience working in a BPO, vendor-managed, or Global Service Provider environment.
• Familiarity with Ariba and/or Oracle financial systems.
• Experience partnering with vendors and third-party suppliers.
• Audit or accounting certification (e.g., CPA, CIA).

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 58,100 - 96,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.